Last Updated: August 2026

Welcome to AI HORECA. These Terms of Service (“Terms”) govern your access to and use of the AI HORECA website and services. By accessing or using our website, requesting a consultation, or purchasing our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About AI HORECA

AI HORECA provides AI-powered software solutions, automation services, consulting and implementation for hotels, restaurants and hospitality businesses.

Our services may include:

AI Sales Agents
AI Guest Service
Guest Apps
Marketing Automation
CRM & PMS Integrations
AI Consulting
AI Implementation Services

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:
misuse our website;
attempt unauthorized access;
interfere with website security;
upload malicious software;
use our content without permission.

3. Intellectual Property

All content on this website, including:

text;
graphics;
logos;
software;
AI workflows;
documentation;
branding;
website design;

is the property of AI HORECA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or modified without prior written permission.

4. AI Services

AI HORECA provides AI-powered software and consulting services designed to improve business performance.

While we strive to deliver reliable and effective solutions, business results depend on many factors, including:

existing business processes;
implementation quality;
customer participation;
third-party systems;
market conditions.

We do not guarantee specific financial or operational results.

5. Pricing and Payments

Pricing may vary depending on:

business size;
number of properties;
selected AI modules;
integrations;
customization requirements.

Unless otherwise agreed in writing:

implementation fees are payable before project commencement;
subscription fees are billed according to the agreed payment schedule.

6. Third-Party Services

Our solutions may integrate with third-party providers such as:

PMS systems
CRM platforms
Google services
Microsoft services
OpenAI
WhatsApp Business
other software providers

We are not responsible for the availability, security or functionality of third-party services.

7. Limitation of Liability

To the maximum extent permitted by law, AI HORECA shall not be liable for:

indirect damages;
loss of profits;
business interruption;
loss of data;
consequential damages resulting from the use of our website or services.

Our total liability shall not exceed the amount paid by the customer for the relevant service.

8. Confidentiality

Both parties agree to treat confidential business information disclosed during consultations, implementation or cooperation as confidential unless disclosure is required by law.

9. Termination

We reserve the right to suspend or terminate access to our services if these Terms are violated or if continued use poses a security or legal risk.

10. Disclaimer

Our website and services are provided on an “as is” and “as available” basis.

We make reasonable efforts to ensure accuracy but do not guarantee that:

the website will always be available;
information will always be complete;
services will operate without interruption.

11. Governing Law

These Terms shall be governed by the laws of the Republic of Estonia, unless mandatory consumer protection laws provide otherwise.

Any disputes shall be resolved by the competent courts of Estonia.

12. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page together with the revision date.

13. Contact Information

If you have any questions regarding these Terms, please contact us.

TIMBERWELT OÜ
Tallinn, Estonia
Email: info@ai-horeca.com
Website: www.ai-horeca.com