Last Updated: August 2026

AI HORECA (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

AI HORECA provides AI-powered solutions for hotels, restaurants and hospitality businesses.

Data Controller
TIMBERWELT OÜ
Harju County, Tallinn, Estonia
Email: info@ai-horeca.com
Website: www.ai-horeca.com

2. What Personal Data We Collect

Depending on how you interact with our website, we may collect:

Name
Company name
Job title
Email address
Phone number
Country
Hotel or restaurant information
Website usage data
IP address
Browser and device information
Cookies and analytics data

3. How We Use Your Information

We process your personal data to:

Respond to inquiries
Schedule consultations
Deliver AI assessments
Provide our services
Improve our website
Analyze website performance
Send relevant business communications (only where permitted)
Comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations

5. Cookies

Our website uses cookies to:

Remember your preferences
Analyze website traffic
Improve user experience
Measure marketing performance

You can manage cookie preferences through your browser or our Cookie Banner.

6. Third-Party Services

We may use trusted third-party providers including:

Google Analytics
Google Tag Manager
Google Ads
Microsoft Clarity
Meta Pixel
HubSpot
OpenAI services (where applicable)
Cloud hosting providers

Each provider processes data according to its own privacy policy.

7. Data Sharing

We never sell your personal information.

Your data may only be shared with:

Technology providers
Hosting providers
Payment providers (if applicable)
Legal authorities where required by law

8. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented in accordance with GDPR.

9. Data Retention

We retain personal data only for as long as necessary to:

provide our services;
comply with legal obligations;
resolve disputes;
protect our legitimate business interests.

10. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with your local data protection authority

11. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

12. Contact Us

If you have any questions regarding this Privacy Policy or the way we process personal data, please contact us:

TIMBERWELT OÜ
Tallinn, Estonia
Email: info@ai-horeca.com
Website: www.ai-horeca.com

13. Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.